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Case study · The Fern

How The Fern Hotels & Resorts increased its direct bookings by 49%

Across The Fern, Beacon and Zinc Journey brands, Hotelzify brought the group onto Google metasearch and kept direct prices sharper than the OTAs.

Client
The Fern Hotels & Resorts
Location
India
Products used
Booking EngineMetasearchPrice Intelligence
49%Average increase in direct bookings
748Average increase in room nights per month
95%Of the time, direct had the better price
The Fern Hotels & Resorts
01 The challenge

Before Hotelzify, the group was paying more to sell less through its own channels.

1

No presence on Google Meta

Guests searching on Google couldn't see or book the hotels' direct rates.

2

Higher prices on direct channels

Direct rates were often higher than the same rooms on OTAs.

3

High SynXis connectivity costs

The existing connectivity setup added significant cost to every channel.

02 The solution

Our approach

Custom SynXis integration

Built a custom integration to fetch live SynXis rates.

Learn more

Google Meta enabled

Switched on Google metasearch through Hotelzify's Google partnership.

Weekly pricing audits

Shared weekly pricing audits with the group's revenue team.

03 The results

What we achieved

Increase in direct bookings by brand
Beacon+80%
The Fern+40%
Zinc Journey+25%

Better direct pricing

95% of the time, the direct channel had the better price.

Lower OTA reliance

Less dependence on OTAs and reduced distribution costs.

Trusted by The Fern's leaders

Mr. Suhail KannampillyMr. Suhail KannampillyManaging Director
Mr. Noshir MarfatiaMr. Noshir MarfatiaSVP – Sales & Marketing

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