Instant, intelligent chat and voice support that engages guests, builds confidence and helps you convert more bookings with ease.
Guests reach you on voice, WhatsApp, website chat, email, Messenger and more. Guests who drop off mid-conversation or abandon a booking get an automatic follow-up, so no lead slips through.
Live room availability and pricing across platforms, with replies personalised to each guest's booking history, preferences and intent.
Welcome back, Ana! Your usual high floor is available.
Airport transfers, early check-ins, late check-outs and room preferences are captured right inside the conversation. No manual effort needed.
One AI concierge across your website, SMS, phone, WhatsApp, email, Messenger and Instagram.
Answers to common hotelier questions about Hotelzify's AI Sales Concierge.
Still have questions? Talk to usHotelzify's AI Sales Concierge is a unified 24/7 voice and chat agent that answers guests on inbound and outbound phone calls, WhatsApp, website live chat, Instagram DMs, Facebook Messenger, SMS, Email, and Google Business messages.
Yes. Unlike generic chatbots that only answer static FAQs, Hotelzify's AI Sales Concierge is connected directly to your live booking engine and PMS inventory. It checks real-time room availability, quotes accurate nightly rates and member discounts, holds rooms, and sends instant direct booking confirmation and payment links over WhatsApp, SMS, or chat.
Every answer about room rates, availability, taxes, amenities, check-in times, and cancellation policies is retrieved directly from your live Hotelzify inventory and verified property knowledge base—never invented.
Hotelzify's AI concierge automatically recognises complex enquiries—such as wedding blocks, corporate group bookings, VIP requests, or guest complaints—and hands the conversation over to your front desk or sales team with the full transcript and guest contact details attached.
The AI Sales Concierge supports 30+ languages across voice and text, automates up to 96% of routine guest interactions, delivers 230% higher conversion than industry benchmarks, and drives a 15%+ lift in direct bookings by recovering late-night calls and abandoned chats.
A direct checkout on your own domain that converts like an OTA.
Learn moreAI pricing tuned to demand, competitors and the OTAs, every night.
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Read case studiesSee your own property on Hotelzify in a 30-minute demo.