Welcome to Hotelzify! By using our website, mobile application, or any associated service, you agree to the following Terms and Conditions ("Terms") that govern your use of our platform, services, and features.
1. Definitions
1.1. "Act" means the Information Technology Act, 2000, and any amendments thereto.
1.2. "Applicable Law(s)" means all statutes, enactments, acts of legislature or parliament, ordinances, rules, bye-laws, regulations, notifications, policies, directions, directives, and orders as are in effect or as may be amended from time to time, issued by any government, statutory authority, tribunal, or court having jurisdiction in India.
1.3. "Application" refers to the Hotelzify mobile application through which services are made available.
1.4. "Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Hotelzify.
1.5. "Authority" means any government, statutory, administrative, judicial, or regulatory body having jurisdiction over the relevant matter.
1.6. "Guest" means any individual who books a property via Hotelzify's website, app, or booking link.
1.7. "Information" means personal information such as name, email address, and mobile number provided by a User.
1.8. "Policies" means this Terms & Conditions document, the Privacy Policy, and any other Hotelzify policies published or communicated from time to time.
1.9. "Privacy Policy" refers to the policy available at https://www.hotelzify.com/privacy-policy, which forms an integral part of these Terms.
1.10. "Property Owner" means any person, business, or legal entity registered on the Hotelzify platform to offer lodging or accommodation.
1.11. "User(s)" means all visitors, guests, property owners, or any person using the Website or App.
1.12. "Website" means https://www.hotelzify.com or any related Hotelzify domain.
2. General
2.1. This document is an electronic record under the IT Act and the Information Technology (Intermediaries Guidelines) Rules, 2011. No physical or digital signatures are required.
2.2. Hotelzify Private Limited ("Company", "Hotelzify", "we", "us", or "our") operates the Website and App.
CIN: U72900KA2022PTC167171
Registered Office: Greenwood Residency, S4 101 Doddakannahalli Village, Bangalore, Karnataka 560035, India.
2.3. The Company enables Property Owners to create and manage a website or booking page for their property and allows Guests to discover and book accommodations.
2.4. By using our Website or App, you agree to these Terms and our Policies.
2.5. If you do not agree with these Terms, please discontinue using our Website or App.
2.6. We may revise these Terms at any time. Updates will be reflected by the "Last Updated" date. Continued use of our services constitutes acceptance of such changes.
3. Amendments
3.1. Hotelzify may modify, update, or discontinue any part of the Website or Terms at any time without prior notice.
3.2. Users are encouraged to review this page periodically. Updates are effective immediately upon posting.
3.3. The Company reserves the right to terminate any account or deny access for violation of these Terms.
4. Eligibility
4.1. You must be 18 years or older to use this Website.
4.2. By using the Website, you represent that you are legally capable of entering binding contracts under the Indian Contract Act, 1872.
4.3. Unauthorized or false representations regarding your age or identity may result in termination of access and legal consequences.
5. Marketing communications
By registering or using our services, you consent to receive updates and information from Hotelzify via email, SMS, phone call, or other communication channels.
Such communication shall not be considered unsolicited or in violation of applicable law.
You may opt out of marketing messages at any time by following unsubscribe instructions or contacting support@hotelzify.com.
6. Prohibited use
You agree not to use the Website or App for any unlawful, fraudulent, or abusive purpose.
Prohibited activities include (but are not limited to):
- Copying or redistributing copyrighted content without authorization.
- Defaming, harassing, or threatening others.
- Attempting to hack, interfere with, or damage the Website or network.
- Using the Website to transmit malware, spam, or offensive content.
- Reverse engineering or attempting to extract source code or data.
Violation may result in suspension, termination, or legal action.
7. Security
7.1. You must not misuse this Website by introducing malware, viruses, or harmful code.
7.2. Any attempt to gain unauthorized access to Hotelzify's systems or data is prohibited.
7.3. We report violations to relevant authorities and cooperate with investigations.
7.4. We are not responsible for damages caused by denial-of-service attacks, data breaches, or malware beyond our reasonable control.
8. Representations and warranties
By using our Website or App, you represent that:
- You have the authority to enter these Terms.
- You are of legal age and capacity.
- All information provided is accurate and truthful.
- You will use the Website in accordance with all laws and these Terms.
- You will not misuse or misrepresent the Hotelzify brand or its affiliates.
9. Intellectual property
9.1. All Website content, logos, designs, software, databases, and trademarks are owned or licensed by Hotelzify.
9.2. Users are granted a limited, non-transferable, revocable license to use the Website solely for personal, lawful purposes.
9.3. You may not reproduce, distribute, modify, or commercially exploit any part of the Website or App without prior written consent.
9.4. Unauthorized use of intellectual property may lead to legal action.
10. System limitations
Hotelzify uses secure systems for Website and App operations. However, you acknowledge that temporary interruptions, delays, or technical issues may occur.
Hotelzify shall not be liable for any resulting loss or disruption.
11. Privacy and confidentiality
11.1. Your use of the Website is governed by our Privacy Policy.
11.2. You agree to keep all non-public business or technical information ("Confidential Information") strictly confidential.
11.3. Disclosure of Confidential Information is permitted only if required by law, regulatory authorities, or to employees on a need-to-know basis.
11.4. Breach of confidentiality obligations may result in injunctive relief and legal remedies.
12. Links to third-party websites
12.1. The Website may contain external links for convenience. Hotelzify is not responsible for content, accuracy, or privacy practices of third-party sites.
12.2. Accessing linked websites is at your own risk.
13. Monitoring
Hotelzify may monitor communications or content transmitted through its platform for compliance and security purposes.
Any content deemed unlawful or inappropriate may be removed without notice.
14. Foreign jurisdiction
The Website is controlled and operated from India.
Users accessing the Website from outside India are responsible for compliance with local laws.
15. Meta platform integration (Instagram / Facebook)
15.1. If you connect your Instagram or Facebook account through the Hotelzify App, we may receive certain data such as your name, username, profile picture, and content you choose to share.
15.2. Such information is used only to enable requested features (for example, displaying your Instagram content on your property website).
15.3. We comply with Meta's Platform Terms and Developer Policies.
15.4. You can revoke access to your Meta data at any time via your Meta account settings or by contacting support@hotelzify.com.
16. Grievance redressal
To raise concerns or grievances, please contact our Grievance Officer:
Grievance Officer:
Support Team – Hotelzify
Email: support@hotelzify.com
We aim to resolve all grievances within one (1) month in accordance with applicable law.
17. Limitation of liability
17.1. The Website and App are provided on an "as is" and "as available" basis.
17.2. Hotelzify makes no warranties regarding accuracy, reliability, or uninterrupted service.
17.3. To the fullest extent permitted by law, Hotelzify, its affiliates, and employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Website or App.
17.4. You agree that your sole remedy for dissatisfaction with the Website or Service is to discontinue use.
18. Indemnity
You agree to indemnify and hold harmless Hotelzify, its affiliates, directors, and employees against any claims, losses, damages, or liabilities arising out of your breach of these Terms or misuse of the Website.
19. Disclaimer
Hotelzify acts only as a facilitator connecting Guests and Property Owners.
We do not own, operate, or manage any listed properties.
All bookings, cancellations, and transactions are directly between Guests and Property Owners.
Hotelzify shall not be responsible for any misrepresentation, service failure, or disputes arising therefrom.
20. Risk disclosure
20.1. Hotelzify provides a technology platform and does not offer advice or guarantees regarding property performance or bookings.
20.2. Information provided is for general informational purposes and may contain forward-looking statements subject to risk.
20.3. Users must make independent decisions based on their own judgment.
21. Miscellaneous
21.1. Governing Law: These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in New Delhi, India.
21.2. Assignment: You may not assign these Terms without written consent from Hotelzify.
21.3. Severability: If any provision is found invalid, the remaining provisions will remain in full force and effect.
21.4. Notices:
For Hotelzify: support@hotelzify.com
For Users: Your email address provided during registration.
21.5. Changes: Hotelzify may update these Terms periodically. Continued use after updates constitutes acceptance.
22. Contact information
Hotelzify Private Limited
Email: support@hotelzify.com
Addresses:
30N Gould St Ste R, Sheridan, Wyoming, 82801, United States
16358, 63rd PI, Maple Grove, MN 55311, United States
BHIVE Workspace – AKR Tech Park, Bangalore – 560068, India
CIN: U72900KA2022PTC167171
23. Acknowledgement
By using the Hotelzify Website, App, or any of its services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.